Open the Help menu and choose Adobe Acrobat DC Help to launch the site below. You can access the Acrobat help guide right from Adobe Acrobat. Sign in using your Pennkey > Next, Sign in to Penn Key Page.

(This can take some time, depending on your internet speeds.) *Please note, Creative cloud is installed as a part of the Adobe Acrobat program, it should not be removed.ĭownload and run the Adobe installer > Follow the installer’s steps and allow the installer to finish. Next, reinstall Adobe Acrobat by clicking here > Click Download Acrobat DC.

Restart your device to have the changes take effect. In Apps and Features, locate “Adobe Acrobat DC” that’s listed > Select Adobe Acrobat DC and click Uninstall > If prompted by the User Account Control, click Yes. Go to the Start Menu or Windows Icon > Type “Add or remove programs” and select the first option. Uninstall and Reinstall Acrobat DC on Windows If you have an Apple OS device uninstalling the program is different than what appears in the first screenshot. To resolve the problem and use Adobe Acrobat as intended, you will need to uninstall the current version of Adobe Acrobat on your computer and reinstall the program using the instructions below.įirst, uninstall Adobe Acrobat from your Windows device. If you recently have been experiencing issues where you are unable to use Adobe Acrobat, it is likely due to a recent license change. Otherwise, your system will just sign you in automatically once the Pennkey login is done. If this screen shows up, please click Continue on the license information window and you will then be signed in on Adobe Acrobat. You will get a two-step verification screen the first time you do this, be sure to check off Trust this Browser so you don’t get asked for two-step every session. Enter your PennKey credentials and click Log in. This will take you to a PennKey login page. In the username text box, enter Leave the password box empty and click on Sign In. Click on Sign in under the Help menu item, or on the top right corner You can download Adobe Acrobat DC from here if needed and then follow the instructions below to activate your license ( staff & full-time faculty only) Service available for: Full-time Faculty & Staff

Download acrobat dc